Privacy Policy

Privacy Policy

The City of Lugano does not collect personal data on its website www.luganocultura.ch.
It only holds data derived from server-generated logs where the website is hosted. These logs contain only anonymous statistical data, such as lists of pages visited, times and dates of visits, and the type of browser used by the user. The City of Lugano undertakes not to associate such data with the individuals who visited the site.

This site and the third-party tools it uses rely on cookies stored in the user’s browser, which are necessary for operation and useful for the purposes described.
The City of Lugano also holds information that users voluntarily send via email or through online forms for information requests. These are used solely for the purpose for which they were provided. Personal data received in this way is not processed internally and is not transmitted to third parties.
Please note that information sent by email is not secure unless encrypted. It cannot therefore be excluded that unauthorized third parties may access such information. The City of Lugano therefore asks users not to send confidential information by email unless they have first received the public key necessary to encrypt the message.